FAQs

These are some of the more common queries that we have encountered with our customers. If you do not find your question(s) here, feel free to contact us.

Is there any delivery charge? How long will it take for the delivery to reach?

Delivery is free for purchases above $20 in Singapore. It usually takes 2-3 working days for our products to be delivered to you.

How long is the warranty period?

The warranty for our electrical products is 1 year from the date of purchase (or payment). Click on the warranty tab above to read more about it.

The warranty for our mops is 3 months from the date of purchase (or payment).

How long is the charging time?

1019L - 2.5hours
EC19L - 3hours
EC25L - 3hours 

Do I have to charge the vacuums for an extended period of time on the first charge?

There is no need to charge our vacuums for an extended period of time on the first charge. The batteries in the vacuum are pre-charged before they are assembled.